Purchase and download TOP dvd ripper,video converter,welcome to topsoftwareol.com

Windows Software

Suite Tools for Windows

Blu-ray Tools for Windows

DVD Tools for Windows

Video Tools for Windows

Audio Tools for Windows

MAC Software

Suite Tools for Mac

DVD Tools for Mac

Video Tools for Mac

Audio Tools for Mac

Common tasks

Support

Your ideas and suggestions are warmly welcome anytime. We promise to give correct and appropriate solutions in one business day after receiving your emails, except weekends and holidays. The effective technical team will try their best to fix your problems, ensuring the customers' rights to the maximum extent.

We will help you fix all the problems occurring during the processes of purchase and use. We are always motivated by your warm suggestions, and will keep moving, developing more and more professional software in return for your kind support for years.

Just let us know if you have any question.

Customer Service: support@topsoftwareol.com

Cooperation (Affiliate) service: cooperation@topsoftwareol.com

Q: How long will I receive your supporting response?
A: As usual, you will get our supporting response in a workday, except for weekends or holidays due to the time difference. But in most cases you'll get our prompt reply in a few hours or immediately.
Q: How can I receive the free trial version of your software?
A: Its so easy! You can get our softwares trial version, just visit our website-topsoftwareol.com, click the download button under our products icon. When you run the program after installed it on your computer, a registration request window will pop up. Click Register Later, then you can use the trial version.
Q: When will I receive my license code after I complete the order?
A: First, find the product you need on our website. Click Buy Now button, then follow the lead to finish your order. Then you will get the license code by Email immediately after your successful purchase. However, sometimes you may not receive it for some reasons (for the details, please see below).
Note: Please provide valid Email address when you fill the order form. Please keep registration information of the software you received well for further use.
Q: Why I haven't received the license code for several hours after my purchase?
A: Normally you'll receive the license code by E-mail immediately after your successful purchase. If you haven't received the E-mail in several hours, maybe there's something wrong(for example, our E-mail is blocked by your E-mail service provider). Please contact us at support@topsoftwareol.com (You should make your OrderID enclosed). Another E-mail address is very important to avoid the E-mail sending failure.
Q: How to register your software?
A: After you purchase our software (you can find the purchase link on our site as well as in our software) we will send the registration info to you via Email within one business day. Download the software you bought from our site and run it. Click "Register" button and enter your license name and license code to finish the registration.
Note: When you enter the Register Name and Register Code, we suggest you copy and paste them into the corresponding box (Please don't add any blank before or after it.) in order to mix up the Num 0 and Character O or Num 1 and Character l, also it will help you to differentiate capital letters and lower-case letters.
Q: I entered the license code you sent to me, but the software said "Registration info is invalid". Why?
A: There are several possible reasons for the failed registration.
1.This is caused by entry error. You'd better copy and paste the license code to avoid a typo. And please don't add any blank before or after the code.
2.License code is for the old version, but you use it to register upgrade version.
3.You order or download wrong product, such as mix up Top DVD Ripper and Top DVD Ripper Platinum.
4.You mix up the Windows and Mac version products. Please note that they are completely two different products and get different license code for each own. You'd better copy and paste the license code to avoid a typo. And please note don't add any blank before or after the code.
Q: I lost my license code, can you send it again?
A: Sure. Please email to us at support@topsoftwareol.com and enclose your order related information (such as Order ID, E-mail address and name you used when you purchased etc.) which will enable us to find your order in our database in time.
Q: If I purchase your software, can I upgrade it for free in the future and how to apply the upgrade?
A: If you have purchased our softwares, you can always get normal update version of the software for free. Please visit our website-topsoftwareol.com and download our update version software. You can register it with the original license code to finish the registration.
Q: Do I need to re-register after I re-install the software?
A: Yes. Thats right. You need to re-register with the original registration information after you re-install the software.
Q: I get a new computer, what should I do to move the software I purchased to the new computer.
A: No matter you have changed new computer or reinstall the operation system, you can always use your original registration information to register our software which you have purchased.
Q: Is online order secure?
A: Yes , the data is encrypted and it is 100% secure.